A well house.
A well people.
He Whare Ora is a global property and tenant management platform — born in Aotearoa New Zealand and built for owners, operators and communities everywhere. From social housing in Auckland to private portfolios in London, Singapore or São Paulo, we give you one strategic view of your properties, tenants and obligations, with Māori housing principles guiding a more human standard of care.
Free to subscribe for tenants, whānau, community, social and Māori housing providers, and mum-and-dad owners — worldwide. Commercial and government operators see pricing for details.
What leaders are saying
Trusted by whānau, trusts and community leaders
Voices from the people shaping housing across Aotearoa.
"This platform is really helpful for whānau managing their housing assets and not getting bogged down managing all the details. This takes care of the details for us."
Kaye Maree Dunn
Chair, Mahue Pera Ahu Whenua Trust
"Really impressed by what He Whare Ora is doing. It's refreshing to see a kaupapa-driven approach to housing and technology that genuinely puts people and community first. The team is passionate, forward-thinking, and clearly committed to creating positive impact. Wishing them huge success moving forward."
Edward Goldsmith
Chairman & Property Developer, Ueunuku Group
"Very informative as a modern digital housing platform, strongly aligned with Māori and community values. Probably suited for organisations rather than landlords wanting operational support."
T. Hepi
Health and Safety Advisor
What's new
Recent improvements to He Whare Ora
We've been busy making the platform friendlier, easier to find, and more welcoming to families and housing teams everywhere — rooted in Aotearoa New Zealand, built for the world. Here's what's changed, in plain English.
Use the platform in your language
Our legal pages — Terms, Privacy, Security and Refund Policy — now read naturally in English, te reo Māori, Chinese, French, Spanish, Japanese, Portuguese and Filipino. Switch languages anytime from the top of any page. The rest of the platform is being translated next.
Smarter help for tenants and operators
A built-in AI assistant now triages every maintenance request, suggests the right tradesperson, and drafts respectful updates to tenants and families — so issues move faster and nobody is left wondering what's happening.
Stronger presence in search engines
We've polished how each page appears in search results — clearer titles, accurate descriptions, and structured information so search engines understand and surface what He Whare Ora offers.
Refreshed legal pages
Terms, Privacy, Security and Refund Policy have been rewritten and translated so the rules of the road are easy to read — whichever language you choose.
Tightened security and access
Behind the scenes we've strengthened how your data is protected, how sign-in works, and how only the right people see the right information.
A faster, calmer experience
Smaller fixes across the dashboard, properties and tenant pages — quicker loads, cleaner layouts on phones, and friendlier wording throughout.
More languages and modules are on the way. If something's missing or unclear, tell us — He Whare Ora is shaped by the communities it serves, in New Zealand and around the world.
Why we built this
One global platform for property and tenant management
Most property tools were built for local transactions. He Whare Ora was built for the relationships that turn a house into a home — at any scale, in any market. Whether you manage ten units or ten thousand across multiple countries, you get the same rigour, the same human-centred experience, and one source of truth for every property and tenant.
What you get
Everything to run a portfolio in one place
Six core modules that replace the spreadsheets, inboxes and sticky notes operators currently rely on.
Property portfolio
Track every unit, address, region and tenancy in one organised view — from a single home to thousands of doors.
Maintenance workflow
Log jobs, dispatch contractors, track urgency and keep tenants informed without losing anything in email threads.
Compliance at a glance
Healthy Homes and beyond — see what's compliant, due soon or overdue across the portfolio in one dashboard.
Tenant portal
Tenants can request repairs, see updates and feel respected — designed mobile-first with manaakitanga in mind.
Budgets & reporting
Watch spend by category, see what's tracking and report cleanly to boards, trustees or owners.
Alerts & notifications
The right person hears about the right thing at the right time — across email and in-app.
New — AI Copilot
An AI copilot that helps tenants and lightens the load on operators.
He Whare Ora now ships with a built-in maintenance and insights engine. It reads every issue the moment it arrives, triages risk, recommends the right trade, drafts mana-enhancing messages back to tenants, and gives trustees a clear monthly picture of how the portfolio is performing — all without leaving the platform.
Partner platformEnvironmental AnalysisSmart triage in seconds
Every reported issue is auto-classified by category, urgency and SLA — so leaks, mould and safety risks never sit in a queue.
Right contractor, first time
The copilot recommends the best-fit trade and gives operators a one-tap assignment, cutting back-and-forth and dispatch errors.
Mana-enhancing tenant updates
AI drafts plain-English status updates that respect families and keep tenants informed at every step — operators just review and send.
Portfolio risk radar
Pattern detection surfaces repeat issues, safety trends and SLA breaches, with concrete next actions for property managers.
Faster resolutions
Fewer days between report and fix — measurable time saved per issue.
Better tenant trust
Families hear back quickly, in language that respects them — not silence.
Trustee-ready reports
Monthly AI narratives summarise wins, risks and recommendations for boards and iwi leadership.
AI in action
Real ways our AI improves homes, lowers costs and protects whānau
Six examples from our investor brief — already shipping in the platform. Each one is a small win that adds up to safer homes, healthier tenants and a stronger portfolio.
Predictive maintenance triage
A tenant snaps a photo of a leak. The AI reads the image and the description, classifies severity, sets the right SLA and suggests the trade — before an operator even opens the ticket.
Who benefits
Tenants get faster fixes · Operators cut admin time · Owners avoid costly damage.
Healthy Homes scoring
Each property gets a live wellness score blending compliance data with plain-English explanations of what to fix first and why it matters for the family living there.
Who benefits
Tenants live in safer homes · Operators prove compliance · Owners reduce regulatory risk.
AI-drafted, mana-enhancing messages
Sensitive notices — rent reviews, repairs running late, legal letters — are drafted in a respectful tone, tuned to the tenant's language. A human approves before it sends.
Who benefits
Tenants feel respected · Operators save hours of writing · Trust stays intact.
Rent-arrears early warning
The AI watches payment rhythms quietly. If a usually-reliable tenant slips, it suggests an early kōrero — not a debt letter — so issues are caught before they snowball.
Who benefits
Tenants get a hand up · Owners protect cashflow · Communities avoid evictions.
Portfolio agents for owners & trustees
Specialist AI agents (policy, environmental, wellbeing) look across the whole portfolio and recommend the next best dollar to spend — with the reasoning shown, not hidden.
Who benefits
Mum-and-dad investors get clarity · Iwi trustees get explainable advice · Commercial operators get scale.
Energy efficiency score & ROI
The AI ranks insulation, heat pump, solar and hot-water upgrades by payback period and carbon saved — turning a wish list into a sequenced, fundable plan.
Who benefits
Tenants pay lower power bills · Owners protect asset value · The planet gets less carbon.
Many more AI-powered use cases live across the platform — from mould detection to fraud prevention.
Start freeWho it's for
Built for people who keep people housed
Iwi, hapū & community housing providers
Run papakāinga, kaumātua housing or community programmes with tools that respect tikanga and the people you serve.
Property managers & private landlords
From a handful of rentals to large portfolios — replace spreadsheets, inboxes and missed compliance dates with one strategic view.
Government & social housing operators
Multi-region oversight, audit-ready reporting and tenant outcomes that hold up to public scrutiny.
Principles in the design
Māori housing values, woven through every screen
These aren't decoration. Kaitiakitanga shapes how we care for the house and the asset — proactive maintenance, healthy-homes compliance and long-term value. Manaakitanga shapes how we care for the people inside it — clear communication, dignity in every interaction and tenant wellbeing tracked alongside the building. Tapu and noa shape how we care for the data — whānau information is treated as taonga: minimised, consented, never sold, and protected by governance guards that run on every query.
Manaakitanga
Care, hospitality and respect for the people in the whare.
Kaitiakitanga
Guardianship of the land, the buildings and the future they hold.
Whanaungatanga
Strong relationships between owners, operators, tenants and community.
For owners, operators and tenants
Why it pays off for you
Built on Māori housing values, measured in dollars, hours and wellbeing.
Lower operating cost per home
Predictive maintenance and triage cut avoidable callouts and emergency premiums. Owners see fewer repeat jobs on the same defect and a clearer picture of true cost-per-property.
Longer asset life, higher value
Healthy-homes compliance, climate exposure tracking and a single maintenance history protect insurability, resale and refinancing — the building stays a performing asset, not a depreciating liability.
Tenants who stay, pay and look after the home
Respectful communication, faster response and visible wellbeing support reduce turnover, arrears and end-of-tenancy damage. Stable tenancies are the single biggest driver of net yield.
Free for housing operators worldwide. You keep the savings.
Pricing & subscription tiers
Free for housing. Custom for government.
Property and tenant management — and our enterprise intelligence layer — are free for everyone, worldwide. Government and climate modelling programmes are scoped under custom pricing.
Operations — Free for All Housing
Every housing operation is free, worldwide, forever. Tenants, whānau, families, Māori & iwi housing, community & social housing, NGOs, mum-and-dad owners and commercial / enterprise operators. If you operate housing, the operational platform is free.
FreeAlways free — no card required
- Free forever — no trial expiry, no card, no limits
- All housing providers eligible (incl. enterprise operators)
- Property dashboard & analytics
- Maintenance workflow engine
- Contractor management
- Compliance monitoring
Enterprise Intelligence — Free
Enterprise workflow automation, intelligence APIs and forecasting analytics — now free for every commercial and enterprise operator. No card, no trial, no expiry.
FreeAlways free — no card required
- Everything in Operations — plus:
- Enterprise Workflow Tools (automation, multi-region, SSO)
- Intelligence APIs (programmatic, governance-gated access)
- Forecasting Analytics (predictive maintenance, demand, churn)
- Priority support & custom integrations
- Outputs gated by HIGE governance guards
Government & Climate Intelligence — Custom Pricing
For central, state, federal and local government housing programmes — including councils, Crown agencies and federal housing authorities. Custom pricing covers bespoke onboarding, sovereignty controls, SLAs and integration with public-sector systems.
CustomCustom pricing — scoped to your programme
- Everything in Enterprise Intelligence — plus:
- Central, state, federal & local government housing programmes
- Government Infrastructure Intelligence
- Climate & Housing Modelling
- Compliance & audit trails
- Data sovereignty (NZ hosted, secure runtime)
See the full pricing page for capability layers, currencies and government enquiries.
Ready to see it for your portfolio?
Step into a sample dashboard with real New Zealand housing scenarios, or head straight to pricing — it's free to subscribe for our communities.