He Whare Ora is mobile-first for tenants and contractors, with deeper management workflows on desktop. This is what works today and what's still on the roadmap.
Supported Partial Not yet
Tenant
Feature
Mobile
Desktop
Note
Report a maintenance issue (with photos)
View status updates & notifications
Message property manager
View tenancy documents (lease, receipts)
Upload ID / insurance documents
Planned — see roadmap A5
Property Operator / Manager
Feature
Mobile
Desktop
Note
Dashboard & KPIs
Read-only on mobile, full edit on desktop
Assign contractor to a job
Approve quotes & invoices
Bulk actions / multi-select
Reports export (CSV / PDF)
Property & unit management
View on mobile, edit on desktop
Contractor
Feature
Mobile
Desktop
Note
Accept / decline a job
Update job status & upload completion photos
Submit invoice
Platform Admin
Feature
Mobile
Desktop
Note
User & role management
Billing & subscriptions
Audit logs
Last reviewed June 2026. Coverage changes as we ship — let us know what to prioritise.